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Insurance Intelligent Review System Launched, Claims Efficiency Significantly Improved
Market Dynamics 2023-11-20

Insurance Intelligent Review System Launched, Claims Efficiency Significantly Improved

The intelligent policy review system built by the company for a large insurance company was officially launched, achieving intelligent policy review based on knowledge base + vertical LLM.

The system integrates data such as insurance terms, historical contracts, and claims information, training a specialized LLM for the insurance field. New employee review accuracy reached senior level, review time reduced from 15 minutes to 1 minute, and claims dispute rate decreased by 28%.

This project formed an intelligent insurance terms hub system, providing a replicable solution for digital transformation in the insurance industry.