E-commerce Inference Center Project Delivered, Processing Billions of Dialogues Daily
The large-scale AI inference center project delivered by the company for a leading e-commerce platform was officially put into operation, processing billions of customer service dialogues daily.
The project is based on the company's inference acceleration platform, replacing 40% of GPU nodes, reducing inference costs by 65%, with peak response stable within 120 milliseconds. Customer service automation rate improved from 68% to 91%, significantly reducing manual customer service pressure.
This project is a benchmark case for the company in the e-commerce industry, validating the stability and cost advantages of the inference acceleration platform in ultra-large-scale scenarios.